Incolink
Annual Report 2024
The safety net for the building and construction industry.
CEO Report
A video message from Incolink CEO, Erik Locke.
President Report
A video message from Incolink Acting President, Jill Hennessy.
Snapshot FY24
More support for members
Our core business is to be a safety net for workers in an industry with the highest level of redundancy in Australia.
In 2023/24, we paid $189.9m in redundancy entitlements.
A total of 19,822 claims were made by workers, with a vast majority made on our improved mobile app, demonstrating the success of that initiative.
A further 1,191 portable sick leave claims were made this financial year.
Total redundancy claims
Claims made through the improved Incolink App
Claims made on the WorkerLink portal
Portable sick leave claims
Using our scale to grow our members’ industry
With more than $1b under management, we invest for strong returns for members, with a focus on their industry.
Our more than $410m investment in construction projects across Australia over the past six years have delivered thousands of jobs, while also providing strong returns that are reinvested in member services.
We recently announced mezzanine funding of $15m into Adelaide’s Market Square development, providing renewed momentum for this iconic development.
Becoming a national fund
Incolink’s evolution as Australia’s largest workers’ entitlement scheme has been years in the making and stems from our deep commitment to the workers building our nation.
While we have long invested in the NSW industry – a total of $143m has gone into local construction projects over the past six years – the launch of our Fund in NSW means that workers now have access to the direct benefits of being an Incolink member.
Our report, Capitalising on the Next Construction Boom, highlighted both the challenges and opportunities for the sector in NSW, attracting significant media attention.
Construction contributed $47b to the NSW economy in the year ending June 2022. And as the largest non-services industry, it employs over 315,000 workers in NSW’s private sector.
However, the industry accounts for significant redundancies and business insolvencies, which presents obstacles to workers accessing their entitlements.
At Incolink we recognise that only a modern worker entitlement fund, like Incolink, can support a construction sector as big as that of NSW.
Our contribution to the NSW economy doesn’t stop there. Our work in NSW is forecast to contribute $128 million to the state’s economy (refer to graph).
We congratulate the Incolink staff who made this expansion possible and look forward to an exciting future ahead for our NSW members as they benefit from being a part of the Incolink safety net.
‘We’re in’… NSW
The launch of our Fund in NSW in June was accompanied by a major advertising campaign, ‘We’re in’, featuring real members espousing the benefits of joining Incolink.
Advertisements featured across mainstream print and radio, delivering 1.5 million impressions, and impresively, the campaign reached more than 250,000 people via social media.
The digital campaign supported ‘on the ground’ enterprise agreement votes and by week-four, 11 NSW construction companies had become employer members, ensuring that their employees would have access to a range of Incolink benefits and supports, including skin cancer and other health checks.
Training the future workforce
As a leading funder of industry-based training, we work with stakeholders to plan for the future skills needs of the building and construction industry.
While construction activity has returned to pre-pandemic levels, labour shortages remain a major concern.
By 2050 it’s estimated that Melbourne will have the population of London, and the construction industry will be tasked with building the infrastructure to sustain this anticipated growth.
That is why we launched our new employment platform, Incolink Jobs. Developed in partnership with the Victorian Government, the platform has been built by the industry for the industry and seeks to match employers with workers who have the qualifications, skills, and tickets to meet project requirements.
During 2023-24, Incolink funded 480 courses that reached 12,677 learners. That $22.9m investment took our spending on training programs over the previous decade to $270m, with highlights including:
- Victorian Mobile Crane Traineeship Association (VMCTA), which recently graduated its fifth cohort of trainees;
- Building Leadership Simulation Centre – the only facility of its type in the Southern Hemisphere;
- Plumbing Industry Climate Action Centre;
- Plumbing Industry Hydrogen Centre of Excellence, which ensures workers’ skills advance alongside new technology;
- A new CFMEU Training and Wellbeing Centre, focusing on improving mental health in the sector;
- The Master Builders Collaboration and Innovation Centre; and
- PICAC’s 2024 ‘World Plumbing Day’ Apprentice Skills Contest.
We will continue to invest in training programs that provide people with the skills that power our industry into the future.
Courses funded in 2023-24
Training sessions supported by Incolink
Invested in building and construction worker training
Learners
Women in construction
Incolink is a strong supporter of boosting the ranks of women in the construction industry.
Our research has shown that while women can thrive in the industry, with 87% of female construction workers intending to stay long-term, getting them in the door in the first place can be a challenge.
In 2023/24, we continued to work with unions, educators, employers, and industry bodies to create new pathways and opportunities for women.
Innovative programs, like the Women in Plumbing Program, aim to attract young women into the trade by finding supportive work sites and providing support as they undertake their apprenticeships.
Incolink has placed more than 300 women in construction jobs in recent years. With the pool of female candidates who are educated, ticketed, and ready to work growing, we expect that number to continue to expand.
In March, we celebrated International Women’s Day with a luncheon featuring the Honorable Jill Hennessy – now Incolink’s Acting President – speaking about challenges she’s faced throughout her trailblazing career and why investing in women benefits everyone.
The program is great. I get to learn with other women, which is nice, and helps to build connections. Those connections are really important, because they will help the next generation of women coming through if there is a strong group of women already doing it.
– Hazel, second-year plumbing apprentice
Health and wellbeing
Australia has one of the highest rates of skin cancer in the world. Each year, 34,000 skin cancers and 200 melanomas are diagnosed due to exposure to the sun’s harmful UV rays. Outdoor workers, such as those in construction, are at an elevated risk.
Following a successful pilot in Victoria, we expanded our lifesaving skin cancer prevention program into South Australia and NSW, providing SunSmart education and skin cancer checks to thousands of workers at pop-up clinics on site.
With heart disease and stroke making up 15% of all deaths in Australia annually, we also expanded our popular voluntary health check program into NSW, enabling more workers to meet with a qualified nurse and have their cholesterol and blood pressure tested, while also discussing any health, wellbeing, or lifestyle concerns.
Last year, the health check program operated at approximately 150 sites, enabling 3,884 workers to undergo checks without needing to leave work.
Mental health support at work
Since 2018, our Bluehats suicide prevention program has been looking out for workers on site. Our mental health support programs have reached 19,800 workers so far, largely due to the support of our employer members.
This year, we invited Monash University to conduct an evaluation of Bluehats and the findings – together with feedback from industry stakeholders – are informing our next steps to make this award-winning program even more impactful.
We have assembled a dedicated team that will focus on evidence-based education on a range of topics to complement suicide prevention efforts, such as relationships, harmful use of alcohol and other drugs, and excessive gambling.
Meanwhile, the Bluehats full-day training session has been updated based on recommendations provided by Monash, and to include specific information about women’s help-seeking statistics and behaviour.
2023-24 also saw us launch a new mental health campaign – ‘Drop the Act’.
The campaign, which aims to encourage workers to talk to each other about their struggles, was promoted through Incolink’s social channels, as well as through its partner organisations – CFMEU, PPTEU, Master Builders and Master Plumbers.
We also launched the Incolink Mind Health Champion Award to publicly recognise those in the industry who go above and beyond to break down the stigma that continues to surround mental health.
We believe that mental health is just as vital as physical health. By supporting the Bluehats campaign, we are committed to enhancing the mental well-being of our team members.
– Planet Plumbing CEO, Anthony Alafaci
Financial wellbeing
Free and confidential counselling is available to members experiencing financial challenges, such as unmanageable debt or fines, or who simply need support with budgeting.
Incolink’s financial counsellors provided 728 counselling sessions for 192 workers last year.
These services are offered to members and their families online, over the phone, or in person.
And following the success of our ’Doug’ campaign to highlight the risks of excessive gambling, we continued to tackle the issue by offering Incolink Gambling Harm Toolbox Talks to worksites. These 15-minute toolbox talk aim to promote awareness, reduce stigma and increase help-seeking behaviour among those at risk of excessive gambling.
Events and partnerships
As Australia’s largest portable entitlement fund, Incolink is an important voice in the public debate about how to best support workers in insecure industries.
In November 2023, Incolink led a delegation of industry and union leaders to attend the Building Leaders Forum in Canberra, where we advocated for the establishment of a national system enabling workers’ entitlements to follow them from job to job.
Delivering a major speech to the forum, Incolink CEO Erik Locke said the initiative would give more insecure workers the safety net of paid leave between jobs while also creating a multi-billion-dollar industry – not dissimilar to the superannuation industry – over time.
In the last year we have supported and delivered over 30 events to industry ranging from plumbing apprentice awards, building apprentice awards, excellence in construction awards and the Building Union picnic.
Investments
Incolink invests across a wide range of diversified asset classes selected by our investment experts to ensure risks are balanced and returns are maximised.
Finance
The past year has continued to present challenges for financial markets and investment managers. At Incolink, we have prioritised the protection of workers’ funds above all.
Our careful financial management means the Fund remains in a strong position with $1.211b under management.
Read our Full FY24 Financial Report
Incolink Group Net Profit for the financial year ended 30 June 2024 (FY24) was $81.5m. Balance Sheet Net Assets at the end of FY24 totalled $174.3m. Net Assets funding coverage remained at a healthy 117%.
In another strong year for member cashflows, redundancy contribution inflows amounted to $276m for FY24, an increase of 22% on the prior year. Incolink paid $190m in redundancy claim payments to members. Our investment portfolio delivered a net return of 9.3%. This return compared favourably to leading superannuation funds. It should also be noted that Incolink’s investment portfolio contains less risk than the typical MySuper default fund option due to Incolink’s shorter investment time horizon and greater liquidity requirements.
Positive absolute returns were seen across all asset classes.
Listed Equites had a particularly impressive year, with Global Equites returning 21% and Australian Equities 11%.
Our direct Property portfolio proved yet again to be a strong tailwind, returning 10%, with these investments directly supporting the construction sector and providing jobs for members.
Our board and governance
Incolink is pleased to welcome the Honourable Jill Hennessy as the Acting President of Incolink, from September 1, 2024. Board changes during the 2023-24 financial year include the departure of Chair Rebecca Casson and Director John Setka.
Click here to read more about our Committees and Governance structure.

Prof. Jill Hennessy
Acting President
(since September, 2024)
Read bio
Jill brings a wealth of experience to Incolink, having previously served as the Attorney General of Victoria, Minister for Health, Minister for Ambulance Services and Minister for Workplace Safety across Victorian Governments.
A former lawyer and Graduate of the Australian Institute of Company Directors (GAICD), she holds Chair positions at Western Health, Monash Women’s Health Alliance and Wellness in Infrastructure.
A tireless champion of the communities she serves, Jill has also advocated for workplace health and safety reform and understands the unique challenges faced by those in the construction industry.

Earl Setches
Director
(since 2002)
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Earl has been actively involved in the plumbing industry for 30 years. In 2001 Earl was elected State and Federal Secretary of the Plumbing Trades Employees Union, and he has held both roles ever since. Earl is also Chair of the Plumbing Industry Climate Action Centre and Indigenous Plumbing and Sanitation Foundation, and is a Board Member of the Victorian Building Authority Plumbing Advisory Council, the Building Industry Consultative Committee, Incolink, CBus and the Plumbing Joint Training Fund.

Michaela Lihou
Director
(since 2021)
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Michaela Lihou, CEO, leads Master Builders Victoria with a distinguished career spanning blue and white-collar services industries. With a Bachelor of Arts/Commerce from Deakin University and a Graduate Diploma in Business from Monash University, her strategic expertise shines in human resources management, industrial relations, policy and advocacy, communications and stakeholder engagement, strategy development and execution, member services, governance, marketing and finance.
Beyond her CEO role, Michaela’s influence extends across key industry bodies. She is a Director on the Incolink Board and plays a vital role within the BICC. Her visionary leadership propels growth, sustainability, and collaboration in the construction sector. With a unique blend of strategic acumen and industry insight, Michaela Lihou leaves an indelible mark on Victoria’s built environment, shaping its future with a legacy of progress.

Peter Daly
Director
(since 2021)
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With more than 20 years’ experience in senior leadership roles in the corporate and not-for-profit sectors, Peter has a deep understanding of membership organisations and a proven history of working successfully with government and industry to build consensus around business and public policy outcomes.
He is a Civil Engineer and a member of the Australian Institute of Company Directors. Peter is the CEO and Secretary of Master Plumbers and Mechanical Services Association of Australia, member of various government advisory bodies and Director on the board of a number of business entities and charitable organisations.

Adam Darby
Director
(since 2021)
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Adam is the Managing Director of Wagstaff Piling Pty Ltd, an Australian owned foundation engineering contractor with operations nationally and in New Zealand. Prior to becoming Managing Director, Adam was the Group Finance & Strategy Director. Adam has a professional background in finance and law.

Elizabeth Lukin
Director
(since 2024)
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Elizabeth (Liz) Lukin is a strategic communications consultant and non-executive director who began her working life as a nurse in Queensland. Her board experience includes WorkSafe Victoria and Albury-Wodonga Health. She has held executive leadership positions at the AFL and Essential.

Giovanni Abelardo
Director
(since 2023)
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Giovanni has 15 years of Human Resources experience and 12 years in Senior Leadership roles, predominately within the building and construction sector. Currently Giovanni provides leadership to the Master Builders Association Victoria’s (MBAV) People and Member Services teams, covering, Advisory, People and Culture, Marketing and Communications, Projects and Membership.
Giovanni is also an Alternate Panel Member on the Victorian Building Industry Disputes Panel.

Sherri Hayward
Director
(since 2024)
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Sherri Hayward is a senior legal and industrial officer at the CFMEU New South Wales Branch. She has been a member of the NSW Dust Diseases Board since 2021.

Zach Smith
Director
(since 2024)
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Zach Smith is the national and ACT secretary of the CFMEU construction and general division. He is a member of the Federal Government’s National Construction Industry Forum.
Executive Team

Erik Locke
CEO
Erik has been in leadership positions in the private sector, unions and politics for more than twenty years. Prior to joining Incolink in 2019, he worked as a Chief of Staff in three jurisdictions, held senior management positions in public relations, professional associations, political parties and the union movement.
He has worked in the investment banking sector in London, and while managing public relations firms counted some of Australia’s largest corporates, unions and NGOs amongst his clients. Erik sat on the Board of Andrew Denton’s charity, Go Gentle Australia and played a senior role in the marriage equality postal survey. He studied at UWA, Murdoch and Griffith Universities, collecting Bachelor of Arts in Politics, Communications, Australia and the Asia Pacific. He is a member of and is currently completing his AICD course.

Niall Keane
Chief Financial Officer
Niall oversees the end-to-end investments, accounting, financial reporting, treasury, financial planning & analysis, audit, tax, and corporate administration functions at Incolink. He has worked closely with the CEO and Leadership team since 2014, driving and implementing significant business transformation initiatives. Niall has over 25 years of experience building and leading finance teams across multiple organisations with significant operating scale and complexity. Prior to joining Incolink, Niall was CFO at multi-boutique fund manager, Perennial and previously at Victorian Funds Management Corporation. Niall is a member of the Institute of Chartered Accountants in both Australia and Ireland, holds a master’s degree in Business Administration from Monash University and is a graduate member of the Australian Institute of Company Directors.

Benjamin Maxfield
Chief Operating Officer
Benjamin is an executive leader in funds management and wellbeing services to the Australian building industry with over 15 years of experience. Throughout his career, Benjamin has advised on major infrastructure projects, including Melbourne Metro Tunnel, Airport Rail and NBN Co on their government relations and corporate affairs strategies. With strong stakeholder, engagement and business acumen, Benjamin has led project teams with complex interest groups in the delivery of new financial products and services across the Australian building industry.

Christian Bombig
Executive Officer, National Fund
Christian is a respected workplace leader having held positions in finance, public policy and industrial relations sectors over the last 20 years. Prior to joining Incolink Christian worked as a Senior Adviser to the Premier and Senior Manager of Industry Partnerships at CBUS Super. In his role at Incolink Christian oversees the growth, marketing and communications areas of the business ensuring a member-first approach. Christian has a lifelong commitment to representing the interests of working people and always approaches responsibilities with integrity. Managing processes that deliver effective business outcomes are important to Christian and he strongly believes that his considered approach to building and managing relationships, allows him to effectively deliver outcomes.

Samantha Ellison
General Counsel and Company Secretary
Samantha is an experienced lawyer with a diverse background in legal practice. With many years of dedicated service in private practice, Sam has honed her expertise in property law, general commercial law, and corporate law. Throughout her career she has had the opportunity to collaborate with businesses across various sectors, guiding them through complex contract negotiations, offering sound legal strategies for risk mitigation, and ensuring compliance with regulatory frameworks.
In her role at Incolink, she is responsible for providing vital legal guidance on various regulatory regimes, trust law, and intricate compliance issues. She oversees the critical portfolios of legal, risk, governance and compliance, industry grants and members insurance.
Samantha is committed to the highest standards of legal practice and professionalism and prides herself on facilitating transparent stakeholder communications. She is a member of the Association of Corporate Counsel, the Governance Institute and was recently appointed to the VBA Plumbing Special Advisory Panel.